Your booking is valid upon receipt of the written confirmation by both parties including a deposit 30% of the booking amount in the following bank account within 10 days:
Cassa Raiffeisen Castelrotto-Ortisei
IBAN: IT 93 D 08056 23110 000301005651
You can settle your bill in cash (up to 2,999 euro), by EC card, Visa or MasterCard. Alternatively you can also transfer the amount in advance.
The right of withdrawal as laid down in the Consumers' Code is not contemplated – however, we are willing to apply the following cancellation conditions:
Cancellation up to 90 days prior to arrival date is free of charge.
In case of a cancellation from 90 to 30 days prior to arrival day, we charge 40% of the total price.
In case of a cancellation less than 30 days prior to arrival day, we charge 80% of the total price.
In case of a cancellation less than 7 days prior to arrival day, in case of no show, late arrival or early departure, we charge 100% of the total
Exeptional situations require flexible measures
- If you are affected by the Coronavirus.
- If you are in quarantine due to Covid-19.
- If South Tyrol or your home country or region has been declared risk zone and red area.
It would be possible, provinding a medical certificate for point 1 & 2, to cancel your reservation without any charges, or to postpone it to a later date.